1. Basic Provisions
1.1. All deliveries, services, and offers provided by Tech Solutions, trading under Shop Win & Microsoft Office Keys (hereinafter referred to as the “Seller”), are governed exclusively by these Terms and Conditions of Sale (“Terms”).
These Terms also apply to all future transactions between the Seller and the Customer, unless expressly modified in writing. Any conflicting or additional terms proposed by the Customer are expressly rejected and shall not apply unless accepted in writing by the Seller.
1.2. These Terms apply to both consumers (individuals purchasing for personal use) and business customers (entities or individuals purchasing for commercial purposes).
Unless otherwise specified, all provisions apply equally to both categories of customers.
1.3. No amendment, modification, or waiver of these Terms shall be valid unless made in writing and signed by an authorized representative of the Seller. The final purchase confirmation issued by the Seller constitutes the full and binding sales contract between the parties.
1.4. The Seller reserves the right to make minor design or specification changes to products, provided that such changes do not materially affect product performance or intended use. Such modifications shall not constitute a breach of contract.
1.5. By placing an order through the Seller’s website or any associated online platform, the Customer acknowledges having read, understood, and agreed to be bound by these Terms.
Clicking on “Place Order” or “I Agree” during checkout constitutes the Customer’s legally binding acceptance of these Terms under applicable U.S. law.
2. Formation of the Contract
2.1. The subject of this Agreement is the sale and electronic delivery of digital products (including software licenses, product keys, access codes, or other digital content not supplied on a physical medium).
By displaying a product on its website, the Seller invites the Customer to submit a purchase order under the terms and specifications stated in the product description. Such display does not constitute a binding offer by the Seller.
2.2. For software or digital content, the Seller agrees to provide access to the product via secure download link or digital activation key.
The Customer acquires a non-exclusive, non-transferable, perpetual license to use the purchased digital product upon full payment of the purchase price.
All user documentation, whether provided electronically or in printable form, is included as part of the licensed product.
2.3. The contract is formed through the Seller’s online ordering system.
The Customer selects the desired products, adds them to the virtual shopping cart, and completes the checkout process.
By clicking “Place Order” or any equivalent confirmation button, the Customer submits a legally binding purchase order and agrees to these Terms and Conditions.
The Seller’s subsequent order confirmation or payment authorization constitutes acceptance of the contract under U.S. law.
2.4. The Seller may reject or cancel any order prior to acceptance, for example, in cases of pricing errors, suspected fraud, or lack of product availability. In such cases, any payments received will be promptly refunded.
2.5. All order confirmations, invoices, and digital deliveries are sent electronically via email.
By placing an order, the Customer consents to receive all communications and documents electronically, as permitted under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.).
The Customer must ensure that a valid and accessible email address is provided and that spam filters do not block messages from the Seller.
3. Refund and Cancellation Policy
3.1. Digital Products and Software Licenses
All sales of digital products, activation keys, and downloadable software are final.
Once the download link or product key has been delivered to the Customer, no cancellations, exchanges, or refunds will be issued, except where required by applicable law or where the product is proven to be defective or inaccessible due to a verified technical issue.
3.2. Defective or Inaccessible Products
If the Customer experiences a technical issue preventing access, download, or activation of a purchased product, they must contact the Seller’s support team within seven (7) days of purchase.
The Seller will verify the problem and, at its discretion, either (a) restore access, (b) replace the defective product key, or (c) issue a full refund.
3.3. Refund Method and Time Frame
Approved refunds will be processed using the same payment method originally used for the purchase. Refunds are typically completed within 5–10 business days after approval.
3.4. The full refund and cancellation policy is available on the Seller’s website under “Refund Policy”, which forms an integral part of these Terms and Conditions.
4. Prices and Payment Terms
4.1. All prices listed on the Seller’s website are displayed in U.S. dollars (USD) and include any applicable federal, state, or local sales tax, unless otherwise stated.
Shipping or handling fees, if applicable, will be clearly displayed prior to checkout and added to the total purchase amount.
4.2. For international orders placed from outside the United States, customs duties, import taxes, or foreign transaction fees may apply and are the sole responsibility of the Customer. The Seller is not responsible for any additional fees charged by financial institutions or customs authorities.
4.3. Accepted payment methods are clearly indicated on the Seller’s website and may include major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure digital payment options such as Apple Pay or Google Pay.
All payments must be authorized and processed before digital products are delivered.
4.4. When paying via PayPal, Inc., payment processing is subject to PayPal’s U.S. Terms of Service, available at:
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full
5. Delivery and Digital Product Access
5.1. All products sold through the Seller’s website are delivered electronically.
Digital content, including software, license keys, or activation codes, is made available to the Customer via a secure download link or by email delivery to the address provided during checkout.
5.2. Delivery of digital products is deemed complete and fulfilled when the download link or product key has been successfully sent to the Customer, in accordance with UCC §2-503 and applicable U.S. digital commerce standards.
From that moment, the Customer assumes full responsibility for securely storing and maintaining access to the product.
5.3. The Seller will send a confirmation email containing download or activation instructions immediately after payment has been authorized.
If the Customer does not receive the email within a reasonable time, or if the link is inaccessible, the Customer must contact the Seller’s support team at the address provided on the website for assistance.
5.4. The Seller is not responsible for failed deliveries resulting from incorrect email addresses supplied by the Customer or for issues caused by spam filters, firewall settings, or storage limitations on the Customer’s device or email account.
6. Ownership and License Rights
6.1. All digital products, software, and license keys sold by the Seller remain the intellectual property of the Seller or its licensors.
The Customer does not acquire ownership of the software itself, but rather a non-exclusive, non-transferable license to use the digital product in accordance with these Terms and any applicable license agreement.
6.2. Full rights of use are granted to the Customer only after payment in full of the purchase price.
Until payment is received, the Seller reserves the right to suspend or revoke access to the digital content or license key.
6.3. The Customer may not copy, distribute, resell, lease, or sublicense any digital product purchased from the Seller without prior written consent.
Any unauthorized reproduction or redistribution of the software is strictly prohibited and may result in civil or criminal liability under applicable U.S. copyright laws (17 U.S.C. § 101 et seq.).
7. Final Provisions
7.1. The Customer may not assign or transfer any rights or obligations under this Agreement to any third party without the prior written consent of the Seller.
Any unauthorized assignment shall be null and void.
7.2. In the course of the business relationship, certain Customer data, including personal information, may be collected, stored, and processed solely for the purpose of fulfilling the order and providing customer support.
The Seller handles all data in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the Federal Trade Commission (FTC) data protection standards.
7.3. This Agreement and any dispute arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
7.4. The exclusive venue for any legal action or proceeding arising out of this Agreement shall be the state and federal courts located in Delaware, U.S.A.
However, the Seller reserves the right to initiate proceedings in any jurisdiction where the Customer resides or conducts business, if necessary to enforce its rights.
